In order for you to get answer to your question as quick as possible we have gathered the most frequently asked questions here.
We accept credit cards (VISA, Master, Amex, JCB and Union Pay), cash, bank transfer. For non-refundable bookings, full prepayment is required. We will charge the given credit card for the full rental once the booking is made. For the regular booking, we will place an pre-authorization hold (equivalent to 1-night stay) on the given credit card to serve as guarantee of the reservation. The room rental and deposit is to be settled upon check-in.
For non-refundable bookings, please still provide us with your credit card to secure your reservations. Please also inform our staff that you wish you pay by cash and we will place an pre-authorization hold on your credit card until full charges are settled. For regular bookings, we will hold the given credit card for 1 night rental as guarantee. Guest can settle the deposit and rental upon check in by cash.
If you are in HK, please come to hotel for payment settlement. If you are overseas, you may settle charges via wire transfer and at the same time we will need your credit card details to serve as guarantee of payment. Pre-authorization hold will be released once the payment is received.
Yes, you can use a 3rd party’s credit card for rental payment. The credit cardholder is required to fill our Credit Card Authorization Form and send scanned copies of the credit card front and back side along with their HKID/passport copy to hotel in order to authorize the charge to the given credit card.
Yes. Guests are required to contact hotel directly regarding the special activities and arrangement. Please note extra charges may apply.
Sure, we will be happy to keep your luggage at the hotel before check-in or after check-out. Please contact our Concierge in the lobby for details and arrangement.
Normal occupancy is 2 guests while our Family Suite can accommodate up to 2 adults and 2 children.
Extra bed is not available in our rooms
Standard check-in time is 2 pm and check-out is 12 pm. If an early check-in or late check-out is required, please contact our Reservations for the possible arrangements.
Unfortunately no pets are allowed in the hotel.
We do have baby cots available and are subject to availability upon check-in.
Breakfast is served at Kitchen Savvy, 1/F from 7:00am to 10:30am daily
We have 2 amazing restaurant and wine bar. Kitchen Savvy, serving Italian-inspired cuisin opens from 7am till 10:30pm (breakfast to dinner). Our Muse Wine Bar at the basement opens from 2pm till 12am serving curated wines. Happy hour from 5pm - 9pm.
A selection of vegetarian dishes is available and we can cater to most of the diet with prior notice.
Room service is not available at the hotel. Feel free to come visit our restaurant Kitchen Savvy during your stay with us.
There is a safety deposit box in every guest room.
Yes we do. To reserve both rooms kindly make your request known during the booking process.
Sure. On 2/F the end of the hallway you will find our 24-hour Fitness Room on your right.
Yes we require either a valid passport or Hong Kong ID for all hotel check-ins. You may also bring along your confirmation letter if available.
The minimum age is 18.
No smoking in any guest rooms and inside hotel premise.
It’s easy. Please go to Location for more details on travelling to Hotel Stage
The nearest MTR station is Jordan Station, only 3 minutes walking distance from the hotel. Walk out from Exit B2 and turn left onto Chi Wo Street. Keep walking along Chi Wo Street for approx 3 minuntes and Hotel Stage is located on your left.
We are already in downtown area. The largest shopping centre is Harbour City and is approx 20mins on foot
Yes, there are a multitudes of choices in Jordan from street food to authentic local cuisine. Please ask our staff any time or go to (link - explore the food) for a quick glance.